Effective Date: 11/1/2023
At New Jersey Foot & Ankle Institute (referred to as “NJFAI,” “we,” “us,” or “our”), we take your privacy seriously and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, request appointments, complete patient intake forms, or contact us through various means, such as email, phone calls, or social media.
Information We Collect:
Appointment Requests: When you submit an appointment request through our website, we collect the following information: First Name, Last Name, Email, Phone Number, Description of the foot or ankle issue, and a Custom Message. We may use your email for marketing purposes or to follow up for future appointments.
Patient Intake Forms: For our patients’ convenience, we offer patient intake forms that are HIPAA compliant. These forms may include sensitive medical and personal information. All patient data is securely stored in a HIPAA-compliant database to ensure confidentiality and compliance with healthcare regulations.
Surveys and Quizzes: When you participate in a survey or quiz on our website, you may be asked to provide your First Name, Last Name, Email, and Phone Number. Participation in these surveys and quizzes is completely voluntary, and you have a choice whether or not to disclose this information.
How We Use Your Information:
Appointment Requests: We use the information you provide in appointment requests to schedule appointments, communicate with you regarding your appointments, and improve our services. We may also use your email for marketing communications related to our services and news.
Patient Intake Forms: The information collected through patient intake forms is used for medical assessment, diagnosis, treatment, and to maintain your health records in compliance with HIPAA regulations.
Contact Information: When you contact us via email, phone, or social media, we use the information you provide to respond to your inquiries, address your requests, and provide assistance.
Data Security:
We take extensive measures to protect your data. Your personal information is securely stored in our systems and databases. We employ industry-standard security practices to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services:
NJFAI may use third-party services, such as appointment scheduling software and social media platforms, to improve communication and provide services. These third parties may have their own privacy policies, and we encourage you to review their policies when using their services.
Disclosure of Information:
NJFAI does not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you. These trusted third parties are contractually obligated to maintain the confidentiality of your information.
Your Consent:
By using our website and providing us with your information, you consent to our Privacy Policy.
Use of Cookies:
NJFAI’s website may use cookies, which are small files stored on your device when you visit our site. These cookies help enhance your browsing experience, improve website functionality, and gather information about how you use our website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).
The information collected through cookies may include your IP address, browser type, operating system, and browsing behavior on our website. We use this data for analytics, performance monitoring, and to tailor our content to better serve your needs.
You have the option to accept or decline cookies through your web browser settings. Please note that blocking or deleting cookies may affect certain features and functionality of our website. By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.
For more information about cookies and how to manage them, please refer to your browser’s help documentation or visit our website’s Cookie Policy page.
Updates to the Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us:
New Jersey Foot & Ankle Institute HQ
66 Sunset Strip • Suite 405
Succasunna, NJ 07876
Phone: 973-927-2525
Email: [email protected]
Your trust is of utmost importance to us, and we are dedicated to safeguarding your privacy while providing you with the best possible care. Thank you for choosing NJFAI for your foot and ankle health needs.